Accessibility

MAKING BANKING ACCESSIBLE FOR EVERYONE

OUR COMMITMENT TO INCLUSION

At Profinium, we believe banking should be easy and accessible for all members of our community. We are dedicated to providing tools, resources, and support to ensure everyone can confidently manage their finances—regardless of ability.

If you need assistance accessing any part of our website or services, please contact us. We’re here to help and continually improve your experience.

Our Commitment to Accessibility

At Profinium, we’re dedicated to making banking easy and accessible for everyone. Whether in our branches or online, we take meaningful steps to support individuals with disabilities and provide a seamless experience.

Branch Accessibility:
All our branch locations are designed to be accessible, and service animals are always welcome.

Online Accessibility:
We strive to meet Level AA standards of the Web Content Accessibility Guidelines (WCAG) 2.0 and 2.1, developed by the W3C Web Accessibility Initiative (WAI). To maintain and improve our site’s accessibility, we regularly monitor our pages with a trusted third-party partner.

While we aim for full conformance, some third-party tools or widgets may not fully comply, so we claim partial conformance under WCAG 2.1 Level AA.

Additional Accommodations:
If you encounter any accessibility issues on our website or need help accessing our services, please contact us. We’re committed to providing reasonable accommodations to make your banking experience as convenient as possible.

Contact us:

  • By phone: 507-235-5538 (also ask about telephone banking options)

  • In person: Visit any of our branches — Fairmont, Mankato, Owatonna, Truman

  • Email: Info@profinium.com

  • Mail: Profinium Inc., 105 Lake Ave, Fairmont, MN 56031

Browser compatibility:
We support modern browsers and assistive technologies. If you experience any difficulties, don’t hesitate to reach out.

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