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Mark, thank you so much for everything that you do. You have been there as a cheerleader and problem-solver as Nicole and I navigated a path of twists and turns. You went the extra mile to advocate for us as a small business. We are so, so grateful for you and how you approach our banking relationship.
While working on a significant home renovation, which spanned several months, my family and I had the fortune to partner with Profinium - Owatonna for our banking needs. At the time our project started, we had no idea how in-depth the partnership would become nor how beneficial it would be by having someone, such as Taylor Herman, so committed to seeing it through its completion. From day 1, Profinium - Owatonna was at our family's side providing ideas, products and solutions for our monetary needs. This not only alleviated financial concerns, but created a long-lasting relationship of support, throughout the construction process, lacking in today's business climate. Without involvement of Profinium - Owatonna, the completion of our home would not have been possible. As a result, our family will long promote Profinium - Owatonna for your personal or professional banking needs.
My partners and I sincerely appreciate and highly value all Profinium has done for our businesses. We have been very busy the last few years with the high volume of transactions we have completed. We were able to take advantage of the opportunities in large part thanks to Profinium! Our business model is complicated and Paul Osdoba just 'gets it' and ensures his team does too. I also enjoy working with Lisa Kletschka on all sort of general banking needs. She is smart, efficient and very responsive! We do business with several banks but I can say emphatically dealing with Profinium is the best! Thanks Paul and Lisa!
My wife and I have banked at Profinium for many years. We have always been very happy with the service, but this past year we were extremely pleased with the individualized attention given to us. Profinium continues to look out for the best interest of their customers. It is nice to know we have a bank with employees who know their clients and how to best service their needs.
Working with Profinium has been a very rewarding experience because of the value they bring to me and my business. I enjoy the relationships I have built with so many of the staff, and appreciate being known by name and not a number. They also make it easy for us to do business with them, by cutting through the red tape and taking a common-sense approach, but doing it in an amazing way.
I would like to note that from my first experience with Andy helping me purchase a home in Owatonna to help my commute was excellent. The customer service I have received since that day has been outstanding. The employees at Profinium truly make amazing possible. Taylor, Jannell, Andy, Johana, and Mattie to name a few are outstanding at what they do, I have had nothing but amazing service from this team.
As a business owner, I often am asked "what is the most important item for running your business?". My immediate response is having a bank that is interested in working with you and working for you on your behalf. We are so pleased to have this relationship with Mark Mitzel. I know I can pick up the phone and talk with Mark and he will do whatever he can to help us out. Mark is truly working on behalf of our business and is greatly appreciated.
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