woman typing credit card into computer

Lost or Stolen Card

CARD MISPLACED OR STOLEN?

TAKE CONTROL FAST—RIGHT FROM YOUR PHONE

Losing your debit card can be stressful—but we’ve made it easy to act fast and stay protected.

With Profinium’s mobile and online banking tools, you can report a lost or stolen card in just a few taps. If you think your card is simply misplaced, use the app to temporarily turn it off while you search. Once you find it, you can turn it back on instantly—no calls or hassles required.

Your peace of mind is just a swipe away.

Turn Your Card Off Instantly

Use Profinium’s mobile or online banking to immediately disable your debit card if it's lost, stolen, or you suspect fraud. 

Report the Card as Lost or Stolen

Quickly and securely report your card through the app—no need to call or visit a branch. 

Reactivate If Found

If you locate your card, simply turn it back on in the app. It's fast, easy, and puts you in control. 
 

Visit or Contact a Profinium Location

Need help with your debit card or banking services? Reach out to any of our convenient Minnesota locations:

Truman
414 N 5th Ave E
Truman, MN 56088
(507) 776-2311
Toll Free: (888) 200-3288
Lobby Hours: Mon–Fri: 9:00 AM – 5:00 PM
Drive-Up Hours: Mon–Fri: 8:00 AM – 5:00 PM

Fairmont
105 Lake Ave
Fairmont, MN 56031
(507) 235-5538
Toll Free: (800) 254-6197
Lobby Hours: Mon–Fri: 9:00 AM – 5:00 PM
Drive-Up Hours: Mon–Fri: 8:00 AM – 5:30 PM

Mankato
100 Warren St, Suite 100
Mankato, MN 56001
(507) 389-8900
Toll Free: (888) 200-3288
Lobby Hours: Mon–Fri: 9:00 AM – 5:00 PM
Drive-Up Hours: Mon–Fri: 8:00 AM – 5:00 PM

Owatonna
1080 W Frontage Rd
Owatonna, MN 55060
(507) 444-0111
Toll Free: (800) 254-6197
Lobby Hours: Mon–Fri: 9:00 AM – 5:00 PM
Drive-Up Hours: Mon–Fri: 8:00 AM – 5:00 PM